Warranty

We stand behind the quality of our products and workmanship. Our warranty ensures your sunshade system performs reliably and is built to last.

Our warranty covers:

• Structural components – frames, tracks, and hardware
• Operating systems – manual and motorised mechanisms
• Workmanship – installation carried out by our team

All components are covered against defects in materials and workmanship under normal use.

• Frames & Hardware: Up to 5 years
• Motors & Electrical Components: 3–5 years (manufacturer dependent)
• Fabrics: Typically 5–10 years (subject to supplier warranty)

Exact coverage may vary depending on product selection.

• Normal wear and tear
• Damage from extreme weather conditions (e.g. storms, high winds beyond product limits)
• Misuse, neglect, or improper operation
• Unauthorised modifications or repairs
• General fabric fading over time
• Care & Maintenance

• Operate the system as instructed
• Retract blinds during extreme weather conditions
• Keep tracks and components clean
• Arrange servicing if required
• Making a Warranty Claim

• Contact our team with details of the problem
• Provide photos and proof of purchase
• We will assess and arrange repair, replacement, or guidance as require

We aim to provide durable, high-quality sunshade solutions backed by reliable support. If something isn’t right, we’ll work with you to resolve it promptly.

For warranty enquiries or support:

Sydney Sunshade Pty Ltd

302 Woodpark Road, Smithfield, NSW 2164